Returns & Exchanges
Our goal is to offer you the best shipping options, no matter where you live.
- All orders are sent to dispatch immediately after the order is placed. We cannot cancel orders after they are placed. Grace Wear Designs items are custom made. Normal processing/shipping time is 5 to 7 business days.
- Orders are shipped via USPS.
- Grace Wear Designs is not responsible for orders lost, mishandled or misplaced by USPS.
- Pre-Orders will be processed within 21-30 business days. Please plan accordingly.
- If you are using PayPal, please ensure that the shipping address is correct prior to checkout.
- Once your order has been shipped and has arrived at USPS, please refer to your tracking number and contact them directly for updates
- We offer women fitted tees and unisex fitted tees. The women cut fitted tees RUN SMALL. Please consider ordering 1 to 2 sizes larger. The hoodies/sweatshirts are unisex, which means they run larger. ALL customers are responsible for reading product descriptions and reviewing size charts prior to purchases.
- ALL figures and sizes are different. Therefore, sizes are NOT guaranteed.
- Please see the product description and size chart for each item for reference. If you need additional help with your order please contact graceweardesigns.com or leave a voice mail and we will get back with you as soon as possible.
We want you to love your Grace Wear Designs items as much as we do!
If you are not completely satisfied with your purchase you may return the item within 30 days and you can exchange it for a different size or you can receive full credit for the purchase price from your original purchase.
Hats and accessories are FINAL SALE.
Black Friday/Cyber Monday deals are FINAL SALE.
To exchange, customers must contact our support team at email@example.com for return instructions. Please DO NOT return any items without contacting the support team first.
Items must be in excellent condition (no deodorant stains caused during fitting.)
Sorry, shipping costs will not be refunded.
- Customer is responsible for all return shipping charges (outgoing & incoming). If an exchange is granted by customer service, additional shipping charges do apply.
- If the exchange includes a new item at an additional cost an invoice will be sent for the difference in cost.
- Once items are received by our fulfillment center please allow 5-10 days for processing.
- Orders cannot be cancelled once they are placed.
Thank you for all your prayers and support. May God continue to Bless you!